In the landscape of modern business, we often mistake leadership for an event—a heroic decision or a rousing speech. But true leadership is a practice, built through small, consistent, daily shifts. This article explores the profound impact of one such shift: a leader choosing to ask their team, "What is one thing I can do to make your job easier?"

A leader's reaction to a mistake defines team culture. Choosing inquiry ("What was your thought process?") over accusation ("That was wrong") is a powerful shift. This article explores the science of how this simple change builds psychological safety, fosters a growth mindset, and unlocks a team's potential for innovation and resilience.

The simple but profound leadership discipline of praising in public and coaching in private is the primary mechanism for building psychological safety. This framework creates a fearless organization where teams can learn, innovate, and thrive in the face of uncertainty. Discover how these two distinct conversations forge a culture of high performance.